Cross-border intelligence

Raise Cuts Chargebacks 45% and Nearly Ends Manual Fraud Reviews

Gift card exchange Raise cut its chargeback rate by 45%, from 0.53% to 0.29%, and reduced the share of orders needing manual review from as much as 18% to 0.25%, fraud platform Sardine said in a customer case study. Gift card marketplaces c

Block’s Dessa Fixes the Conversation, Not the Checkout

Voice commerce has faced the same obstacles for a decade, including turning spoken requests into accurate orders, verifying customer identity and completing payments without delays. In 2016, PYMNTS CEO Karen Webster wrote about the potentia

Oracle Integrates Enterprise Data and Applications With OpenAI Frontier AI

Oracle and OpenAI have partnered to develop a user experience that will bring together Oracle applications, enterprise data and cloud services, and OpenAI frontier models, Oracle said in a Tuesday (Oct. 27) press release. This Oracle AI Wor

Cornell prevails on DEI hiring lawsuit after judge finds plaintiff ‘had no intention of reentering academia’

The judge in the case managed to sidestep arguments about DEI-based discrimination, which have gained some traction in the federal court system.

Gas Price Relief Lifts Consumer Confidence Despite Lingering Inflation Concerns

Consumer confidence rose to its highest level since June as the price of gas eased in October, The Conference Board said in a Tuesday (Oct. 27) press release. This change was indicated by a 7.5-point increase in The Conference Board’s Consu

CarParts.com Integrates Klarna to Expand Checkout Options

CarParts.com has added Klarna’s full suite of payment options to its eCommerce site for automotive parts and accessories, Klarna said in a Tuesday (Oct. 27) press release. Now, at checkout, CarParts.com offers its customers Klarna’s options

WEX Teams With Euclid to Bring Agentic AI to Trucking

Payments solutions provider WEX teamed with Euclid AI, a provider of agentic artificial intelligence solutions for the trucking industry, according to a Tuesday (Oct 27) press release. The collaboration is designed to bring AI agents to WEX

UPS Credits Healthcare Customers For 6.7% Revenue Increase

UPS is crediting its healthcare and small business customers with an uptick in revenue as it prepares for a surge in holiday eCommerce demand. The delivery giant reported quarterly earnings Tuesday (Oct. 27) showing a 6.7% in overall revenu

Mexico truckers reach deal for talks after strike disrupts 19 states

Trucking organizations in Mexico have agreed to four negotiating sessions with federal officials after a nationwide strike disrupted highways and threatened freight movements across the country. The post Mexico truckers reach deal for talks

Why the talent crisis in advertising is real and what comes next

Bradley Keefer, Chief Revenue Officer, Keen Decision Systems The advertising industry has a talent problem it desperately needs to confront: AI is eliminating the work that used to develop future leaders, and most agencies aren’t building a

Socure Launches Tools to Determine AI Agents’ Trustworthiness

Identity/risk intelligence company Socure has introduced a method for determining whether artificial intelligence (AI) agents are trustworthy. Agent Intelligence, announced Tuesday (Oct. 27), detects AI agents, scores whether they should be

Commercial Lending Moves Toward Continuous Underwriting

A commercial borrower’s finances keep changing after a loan is approved, as invoices are collected, inventory is purchased and payroll comes due. Continuous underwriting brings that activity into the purview of credit reviews. Payment recei

Coca-Cola Woos Price-Conscious Buyers as Affordability Pressure Mounts

Affordability is a concern in every market around the world, and The Coca-Cola Company’s efforts to address this need are working, CEO Henrique Braun said Tuesday (Oct. 27) during the consumer packaged goods (CPG) firm’s third quarter earni

Diesel Is Breaking Records While Gasoline Stays Cheap, And The Reason Is Not What Most Truckers Think

For the better part of eight months the price of diesel has climbed to levels that gasoline has not come close to matching, and for a carrier whose single largest variable cost is the fuel in the tank, that split is not a curiosity but a di

Apple Touts AI Capabilities in New 14-Inch MacBook Pro

Apple has debuted its 14-inch MacBook Pro along with an iMac ​powered by its newest M6 chip. The new computer is designed to provide “25% faster AI workloads” versus devices powered by the M5 chip, Apple said in its announcement Tuesday (Oc

Millions in stolen freight reveal a weakness criminals keep exploiting

From a $12 million cargo theft scheme to fraudulent shipment diversions, recent cases reveal a recurring weakness. The question is whether your team knows how to recognize it before freight moves. The post Millions in stolen freight reveal

AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service

AWS has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for AWS Connect Customer. This recognition marks an important milestone for our team, and it reflects years of work pushing on what's pos

UK Home Office Scrutinized For AI Use in Asylum Cases

The U.K. Home Office faces a possible investigation into its use of artificial intelligence (AI) in asylum processing, following research that raises questions about accuracy, transparency and safeguards governing technology used to support

Kroger taps RFID, computer vision data to boost inventory management

The grocery chain is providing machine learning insights to suppliers to improve availability while piloting radio frequency identification at 1,500 store bakeries.

Beyond WMS: Where Warehouse Execution Is Headed Next

Beyond WMS: Where Warehouse Execution Is Headed Next should not be read as a prediction that the current category disappears. The more likely future is that its core responsibilities remain while the operating model around them becomes more

Merchants Fleet adds 113 FleetShare vehicles in Puerto Rico

Merchants Fleet launched FleetShare in Puerto Rico on Sept. 14 for an unnamed global e-commerce company. It did not disclose contract terms or pricing. The post Merchants Fleet adds 113 FleetShare vehicles in Puerto Rico appeared first on F

Insurers Price Robots by the Day, Robotaxis by the Mile

Self-driving cars, humanoid robots and factory automation carry risks that standard auto, property and liability policies don’t usually cover. Insurers are now building a new line of business around machines that drive, move and decide on t

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Turn every order line item into a Zapier Tables record

Originally released July 28, 2026. A new customer just placed their first order, 12 products due out Friday. Your warehouse packs from a table with one row per product, and nothing ships until every row has a check mark. If your Zap drops t