Cross-border intelligence

Ofcom best and worst parcel firms for customer satisfaction

According to Ofcom’s fourth annual survey, while average overall customer satisfaction remains reasonably high at 75%, levels declined for the first time in three years, having held stable at 78% since 2023. People’s experiences can vary de

Flat Traffic, No Budget: What Ziff Davis’ Jonathan Berthold Tests First

Jonathan Berthold explains why bottom-of-funnel content is the lowest-lift experiment and how to sell leadership on a test you can't promise will win. The post Flat Traffic, No Budget: What Ziff Davis’ Jonathan Berthold Tests First appeared

Subscription churn: Turn retention insights into recurring revenue growth

Using better data on subscription churn helps you decide where to act first. Here's what to know.

THG Fulfil and CDS Superstores Extend Partnership

THG Fulfil, a leading provider of Software-as-a-Service (SaaS) technology, robotics, and operations platforms built for global ecommerce and CDS Superstores, trading as The Range, wilko and Homebase have agreed a multi-year contract extensi

Google Responds To Concern Over Search Console Indexing Reports via @sejournal, @martinibuster

John Mueller's responded to a stalled indexing report and explained why SEOs may need to relax about indexing report freshness. The post Google Responds To Concern Over Search Console Indexing Reports appeared first on Search Engine Journal

Palmer’s Vanilla Dreams Diner returns

A second edition of Palmer’s Vanilla Dreams Diner will take place at Manchester’s Trafford Centre. It will run from 11am to 9pm on Saturday 31 October 2026 and marks the launch of its extended Tahitian Vanilla Body and Hair line. The pop-up

Retailers warn of price rises if Autumn Budget fails to deliver

Act now, or prices will keep on rising. That’s the message from the BRC to Chancellor John Healey. The post Retailers warn of price rises if Autumn Budget fails to deliver appeared first on InternetRetailing.

PayPal Reports Third Quarter 2026 Results

5 of the biggest retail horror stories of 2026

From Nike’s turnaround setbacks to Chip Wilson’s battle with Lululemon, the spookiest sights weren’t found on retailers’ shelves this year.

Revolut’s Product Approvals Face UK Regulatory Scrutiny

British regulators are reportedly reviewing Revolut’s process for approving new products. The Bank of England’s Prudential Regulation Authority (PRA) issued what is known as a section 166 earlier this year to investigate risks surrounding t

Online retailers not ready for Black Friday, expert warns

Online retailers could miss out on sales this Black Friday if they’re not optimised for AI, an ecommerce expert has warned. The post Online retailers not ready for Black Friday, expert warns appeared first on InternetRetailing.

European Commission accepts Temu action plan over DSA breach

The European Commission has accepted Temu’s action plan to address its breach of risk assessment requirements under the Digital Services Act. The post European Commission accepts Temu action plan over DSA breach appeared first on Retail Ins

Lindt to launch chocolate shop in Glasgow

Lindt & Sprüngli is opening its latest chocolate shop on Buchanan Street, Glasgow.

Search brands that don't sell on Shopify in the Catalog API (beta)

You can now return products from brands that don't sell on Shopify when you search the beta Catalog API. Add the new sources parameter to search_catalog to include external products in the same response as products from Shopify merchants. I

Amazon GTO is here! One submission covers 16 marketplaces

Searches surge 350%! A $2 concrete slab overturns the logic behind pet bestsellers

Shop price inflation hits two year high, BRC calls for action ahead of Budget

The latest figures from the British Retail Consortium (BRC) show shop price inflation increased to 2.1 per cent year-on-year in October, against growth of 1.4 per cent in September and going above the 3-month average of 1.6 per cent. In the

Strategic E-Commerce Replatforming: How Decision-Makers Can Scale Without Losing Search Rankings

Planning an online shop migration but worried about losing search rankings, customer data, or revenue? Discover how to choose the right platform, minimize migration risks, and ensure a smooth transition. Learn how a strategic approach to re

Walmart sets three holiday sales events and membership bundle

Walmart has announced three sales events and introduced a combined Walmart+ and Sam’s Club Plus subscription package. The post Walmart sets three holiday sales events and membership bundle appeared first on Retail Insight Network.

ACOS near 70% yet still increasing budget: A review of the new product traffic-push logic across 3 rounds of Woot BD

26-cv-13128 three cases filed in succession | Robocar Poli transforming police car trademark and copyright rights restart synchronized enforcement

A trademark used for 5 years, then suddenly a letter arrives: Please stop using it

An "industry-generic term" cost him 3 months of profit

[Common Questions in Cross-Border E-Commerce] Brand authorization, agency operations, and co-branding: How to write an authorization letter without stepping into pitfalls