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Ofcom best and worst parcel firms for customer satisfaction
According to Ofcom’s fourth annual survey, while average overall customer satisfaction remains reasonably high at 75%, levels declined for the first time in three years, having held stable at 78% since 2023. People’s experiences can vary de
ChannelX · Published 10/27/2026, 20:05THG Fulfil and CDS Superstores Extend Partnership
THG Fulfil, a leading provider of Software-as-a-Service (SaaS) technology, robotics, and operations platforms built for global ecommerce and CDS Superstores, trading as The Range, wilko and Homebase have agreed a multi-year contract extensi
ChannelX · Published 10/27/2026, 19:31Rarewaves wins eBay’s Lifetime Achievement Award
It was a huge pleasure to be at the eBay for Business awards, and amazing to see Brad Aspess and the team from Rarewaves award the Lifetime Achievement Award at the end of the night. Brad started on eBay when he’d turned 50, so it’s never t
ChannelX · Published 10/26/2026, 23:01Evri Group invests £32.2 million to strengthen Peak readiness
Evri Group has invested £32.2 million into infrastructure, technology, automation and operational capabilities so far this year and as it continues preparations for Peak. This forms part of an overall investment of 100 million for the finan
ChannelX · Published 10/26/2026, 17:38What Q4 really costs brands on Amazon UK
Stanislav Yordanov is co-founder of Amazon Experts, an Amazon agency run by active sellers. With co-founder Veselin Angelov, he has sold on Amazon since 2018. Today the company runs more than 50 brands through its own seller accounts across
ChannelX · Published 10/26/2026, 17:32refurbed marketplace launches in the UK
We’ve been waiting a long time for this one, but at last refurbed is live in the UK! With the aim to make buying professionally refurbished products a mainstream alternative to buying new, UK shoppers will be able to access everything from
ChannelX · Published 10/23/2026, 16:0025 Years on – Demand for iPod remains bouyant
This Friday marks 25 years after the iPod first launched on the 23rd of October 2001. It may have disappeared from Apple’s product range, but demand is still going strong – with someone searching for an iPod on eBay every two seconds worldw
ChannelX · Published 10/23/2026, 13:54Prime Big Deal Days 2026: 3P grew twice as fast as 1P, and discounted less
3P (Amazon Seller) grew twice as fast as 1P (Amazon Vendor) over October’s Prime Big Deal Days on Amazon UK. Here, Venture Forge CEO Andy Banks uses data covering 1.6 million products to show it wasn’t down to a few big brands or deeper dis
ChannelX · Published 10/22/2026, 17:49Eco 360 Group joined Temu to build visibility for new brand of mops and buckets
Eco 360 Group spent 40 years building Eco Bag into one of the United Kingdom’s best-known recycled bin liner brands. Now, the Huddersfield cleaning products business is hoping to do the same for MACROMAX, its range of mops, buckets, and sco
ChannelX · Published 10/22/2026, 15:46TikTok Shop star ratings and customer reviews convert sales
With the festive season approaching and an unprecedented increase of shoppers flocking to TikTok to search for gift inspiration, brands need to maximise the platform’s growth to drive sales. New research by Bazaarvoice, the platform connect
ChannelX · Published 10/22/2026, 13:00The ‘Always Out Generation’ – Young adults away from home most of the week
New research from InPost UK reveals a growing disconnect between the way young adults live and the way parcels are delivered. Almost half of 18–30-year-olds surveyed are away from home during traditional 9am–5pm delivery hours at least four
ChannelX · Published 10/22/2026, 04:09Beyond the Product Feed – How Marketplace Partnerships Drive Category Growth
There’s no question that strategic alliances between retailers and marketplace partners deliver better outcomes for both customers and the businesses. – It goes without saying that shared category expertise, customer insight and strategic p
ChannelX · Published 10/21/2026, 23:02Selling supplements on EU marketplaces from the UK: why your stock location matters more than your listing
UK supplement brands spend weeks on their EU listings. They translate titles, test images and research keywords for Amazon.de, bol or Allegro. Then the order leaves a warehouse in England, and the buyer waits for a parcel that must clear cu
ChannelX · Published 10/21/2026, 21:38Temu and IACC launch IP Protection Program
Temu and the International AntiCounterfeiting Coalition (IACC) have expanded their collaboration on IP protection through the IACC-Temu Program, a voluntary initiative that provides IACC member brands with a streamlined process for escalati
ChannelX · Published 10/20/2026, 20:03AliExpress and YouTube Announce Global Partnership
AliExpress have announced global strategic affiliate partnership with YouTube. The partnership brings AliExpress’s global product selection into YouTube’s creator ecosystem, giving eligible creators access to a wide range of products to fea
ChannelX · Published 10/20/2026, 17:48Brompton Launches Global Partner Portal on BigCommerce B2B Edition
Commerce have announced that Brompton, the British foldable bicycle manufacturer, has launched its new Brompton Partner Portal on BigCommerce B2B Edition. The portal gives Brompton’s global network of independent retailers a modern ordering
ChannelX · Published 10/20/2026, 17:40Greater Manchester tops European ranking for online small-business activity
Greater Manchester is emerging as a leading European hub for online entrepreneurship, with eBay’s 2026 Small Business Report revealing the city region has the highest concentration of its small-business activity in the UK and across major E
ChannelX · Published 10/20/2026, 16:00Etsy Holiday Merchandising Guide
Etsy have published an all updated Holiday Merchandising Guide, condensing the most important info into a single report you can bookmark for reference throughout the rest of the year. Throughout the Etsy Holiday Merchandising Guide you’ll f
ChannelX · Published 10/19/2026, 21:22Google Universal Cart turns search engine into a marketplace
Google have launched Universal Cart in the U.S. including organising products from multiple stores into a single cart for checkout and payment. The Google Universal Cart is an intelligent shopping cart and a new hub for shopping on Google.
ChannelX · Published 10/19/2026, 19:57Ofcom freeze 2nd Class Stamp Price for consumers
Ofcom propose to extend the price cap for a 2nd Class Stamp at its current level for one year, following its expiration in March 2027. This doesn’t mean that the price won’t go up a little as it’s pegged to inflation, but there won’t be any
ChannelX · Published 10/19/2026, 17:479 Holiday Margin Plays Worth Stealing
Each holiday season, e-commerce brands set their sights on bigger numbers across traffic, orders, and revenue. However, there’s one number that equally deserves attention, too. Profit, the amount of revenue you actually keep. Between rising
ChannelX · Published 10/19/2026, 17:00Winning the Benelux Region with bol
The Benelux region, the Netherlands, Belgium and Luxembourg, is a surprisingly key player in European e-commerce. Together these three small, connected economies form one of Europe’s most digitally mature and commercially attractive online
ChannelX · Published 10/19/2026, 16:40Pinterest names Lauren Ogúndèkó to lead agency sales across Europe
Lauren Ogúndèkó has joined Pinterest as Senior Director of Agency Sales, Europe. In this role, Lauren will oversee Pinterest’s agency partnerships across the region, helping strengthen relationships with agencies and accelerate media invest
ChannelX · Published 10/19/2026, 16:34£1.2m Evri Group depot in Peterborough opened by MP
Evri Group has expanded its UK network with the opening of a new depot in Peterborough following the signing of a 10-year lease on a 95,950 sq ft unit at the logistics development Peterborough South. The depot, which began operation in Augu
ChannelX · Published 10/19/2026, 15:41
