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Fresh intelligence
Rackhams doubles sales and invests in AI search
Rackhams, the online marketplace, has launched a new AI-powered search experience on its website, developed in partnership with search specialist Luigi’s Box. The upgrade goes live ahead of the busiest trading weeks of the year, and is desi
ChannelX · Published 11/03/2026, 17:4067% of shoppers will trade delivery speed for lower costs
Retailers investing in AI ahead of Peak 2026 risk focusing on operational efficiencies while overlooking the delivery fundamentals that matter most to shoppers, according to new research from Scurri. Two studies of UK retailers and consumer
ChannelX · Published 11/03/2026, 17:26One in five of Britain’s best known brands is invisible when shoppers ask AI what to buy
Human Forward tested 75 well known UK retailers and brands across six AI assistants. No assistant recommended 15 of the 75. And of the 50 sites it could check, seven in ten could not be bought from by an AI agent. AI assistants are becoming
ChannelX · Published 11/03/2026, 16:00SHEIN and The Chavez Family Festive Holiday Collection
Global fashion and lifestyle online retailer SHEIN have announced the launch of its latest kids focused collaboration with creators and parents Madison and Josh Chavez. Aptly themed “A Family Haul-iday,” the SHEIN x The Chavez Family Collec
ChannelX · Published 11/03/2026, 01:05SellerHalo — Meet the Company
Today, SellerHalo officially launches and Simon Payne explains how it can support creators, agencies and brands to improve their livestreaming and convert more sales. In this video you will find: SellerHalo at a glance SellerHalo aims to be
ChannelX · Published 11/02/2026, 19:04Three new Evri support channels and delivery diversion options ahead of Christmas
Evri is introducing three new customer support options designed to help customers get the right assistance more quickly when they need it, and in time for the busy Christmas parcel season. The enhancements include an expanded ‘Tell Us Strai
ChannelX · Published 11/02/2026, 18:23Is Your Ecommerce Business Ready for 2027?
Even in compliance, a lot can change over the course of a year. What was worked in 2026 might not be enough come 2027, especially if you’re planning to expand into new markets or sales channels. Whether it’s VAT rule changes or new packagin
ChannelX · Published 11/02/2026, 15:00How WeightWorld grew a multimillion-euro business on bol
WeightWorld is a leading health and wellness brand, operated by Comfort Click, a UK-based e-commerce company. With a strong international presence and a growing portfolio of wellness products, WeightWorld continues to expand its reach acros
ChannelX · Published 10/30/2026, 22:29UK Government awards more than 800 businesses on the Fair Payment Code
The Fair Payment Code, operated by the Small Business Commissioner, has awarded more than 800 UK businesses for their payment practices. The Fair Payment Code is supporting businesses to prepare for the changes introduced by the Commercial
ChannelX · Published 10/30/2026, 21:40Lengow acquires DAILY&CO
Lengow, a leading intelligent e-commerce automation SaaS platform has today announced the acquisition of DAILY&CO, the specialist provider of multi-channel marketplace integration and distribution software solutions. DAILY&CO has a long-est
ChannelX · Published 10/30/2026, 17:47Last call for Commerce United on 4th November!
There’s just six days left before Commerce United and the speakers have been announced along with the agenda! You’ll want to request a ticket today if you want to be in the room! Commerce United is a focused half day of insight, networking
ChannelX · Published 10/29/2026, 20:04easyShop rolls out Klarna across 19 European markets
easyShop, the new online marketplace from the easy® family of brands, has added Klarna, the everyday finance network, to checkout across 19 European markets, giving shoppers a more flexible and transparent way to pay ahead of Black Friday a
ChannelX · Published 10/29/2026, 19:20Bodycare’s 700-strong micro-influencer network, supporting High Street comeback
Value-led health & beauty retailer, Bodycare, is galvanising its High Street return with a community-led social strategy, optimising content from its fast-growing micro-influencer network with a custom-built AI platform, designed and delive
ChannelX · Published 10/29/2026, 19:19Big Tax changes for Self Employed Marketplace Sellers
With the budget announced today, there are two changes that will significantly impact sole traders selling on marketplaces. Self employed marketplace sellers will want to be aware of changes to how they pay their Income Tax from April 2029,
ChannelX · Published 10/28/2026, 23:14zooplus spainish marketplace launched
zooplus have launched their third marketplace in Spain, following France and Germany, marking the latest step in its efforts to expand product choice and strengthen its assortment. Since launching its marketplace in Germany in July, zooplus
ChannelX · Published 10/28/2026, 18:30DPD opens new County Durham distribution centre
DPD has opened a new 63,000 sq ft distribution centre (DC) at Forrest Park, near Darlington, County Durham. Part of a multimillion-pound investment announcement in March last year, the purpose-built state-of-the-art DC will significantly in
ChannelX · Published 10/28/2026, 15:58Ofcom best and worst parcel firms for customer satisfaction
According to Ofcom’s fourth annual survey, while average overall customer satisfaction remains reasonably high at 75%, levels declined for the first time in three years, having held stable at 78% since 2023. People’s experiences can vary de
ChannelX · Published 10/27/2026, 20:05THG Fulfil and CDS Superstores Extend Partnership
THG Fulfil, a leading provider of Software-as-a-Service (SaaS) technology, robotics, and operations platforms built for global ecommerce and CDS Superstores, trading as The Range, wilko and Homebase have agreed a multi-year contract extensi
ChannelX · Published 10/27/2026, 19:31Strawberry AI Companions for non-technical teams
Strawberry has launched this morning with two key differentiators – It’s a European start up and it’s an platform for learning how to use AI tools for those that don’t know where to get started. Much as you may think I’m techy because I wri
ChannelX · Published 10/26/2026, 19:50Grindstore reports 61% fall in EU orders since new customs charges took effect
Steff Aquarone MP will take evidence to Parliament from North Norfolk-based Grindstore after visiting the business in Holt and hearing how dramatically its European trade has fallen—a decline he says underlines the cost of Britain remaining
ChannelX · Published 10/26/2026, 17:59Evri Group invests £32.2 million to strengthen Peak readiness
Evri Group has invested £32.2 million into infrastructure, technology, automation and operational capabilities so far this year and as it continues preparations for Peak. This forms part of an overall investment of 100 million for the finan
ChannelX · Published 10/26/2026, 17:38refurbed marketplace launches in the UK
We’ve been waiting a long time for this one, but at last refurbed is live in the UK! With the aim to make buying professionally refurbished products a mainstream alternative to buying new, UK shoppers will be able to access everything from
ChannelX · Published 10/23/2026, 16:00easyShop guarantees lowest peak shipping rates for UK retailers through Smart Send integration
easyShop.com, the new marketplace from the easy® family of brands, has teamed up with Parcel2Go to guarantee retailers selling in the UK the lowest shipping prices until the final Christmas posting dates. The partnership comes as sellers fa
ChannelX · Published 10/22/2026, 18:00The ‘Always Out Generation’ – Young adults away from home most of the week
New research from InPost UK reveals a growing disconnect between the way young adults live and the way parcels are delivered. Almost half of 18–30-year-olds surveyed are away from home during traditional 9am–5pm delivery hours at least four
ChannelX · Published 10/22/2026, 04:09