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Ofcom best and worst parcel firms for customer satisfaction
According to Ofcom’s fourth annual survey, while average overall customer satisfaction remains reasonably high at 75%, levels declined for the first time in three years, having held stable at 78% since 2023. People’s experiences can vary de
ChannelX · Published 10/27/2026, 20:05THG Fulfil and CDS Superstores Extend Partnership
THG Fulfil, a leading provider of Software-as-a-Service (SaaS) technology, robotics, and operations platforms built for global ecommerce and CDS Superstores, trading as The Range, wilko and Homebase have agreed a multi-year contract extensi
ChannelX · Published 10/27/2026, 19:31Rarewaves wins eBay’s Lifetime Achievement Award
It was a huge pleasure to be at the eBay for Business awards, and amazing to see Brad Aspess and the team from Rarewaves award the Lifetime Achievement Award at the end of the night. Brad started on eBay when he’d turned 50, so it’s never t
ChannelX · Published 10/26/2026, 23:01Evri Group invests £32.2 million to strengthen Peak readiness
Evri Group has invested £32.2 million into infrastructure, technology, automation and operational capabilities so far this year and as it continues preparations for Peak. This forms part of an overall investment of 100 million for the finan
ChannelX · Published 10/26/2026, 17:38What Q4 really costs brands on Amazon UK
Stanislav Yordanov is co-founder of Amazon Experts, an Amazon agency run by active sellers. With co-founder Veselin Angelov, he has sold on Amazon since 2018. Today the company runs more than 50 brands through its own seller accounts across
ChannelX · Published 10/26/2026, 17:32refurbed marketplace launches in the UK
We’ve been waiting a long time for this one, but at last refurbed is live in the UK! With the aim to make buying professionally refurbished products a mainstream alternative to buying new, UK shoppers will be able to access everything from
ChannelX · Published 10/23/2026, 16:0025 Years on – Demand for iPod remains bouyant
This Friday marks 25 years after the iPod first launched on the 23rd of October 2001. It may have disappeared from Apple’s product range, but demand is still going strong – with someone searching for an iPod on eBay every two seconds worldw
ChannelX · Published 10/23/2026, 13:54Prime Big Deal Days 2026: 3P grew twice as fast as 1P, and discounted less
3P (Amazon Seller) grew twice as fast as 1P (Amazon Vendor) over October’s Prime Big Deal Days on Amazon UK. Here, Venture Forge CEO Andy Banks uses data covering 1.6 million products to show it wasn’t down to a few big brands or deeper dis
ChannelX · Published 10/22/2026, 17:49Eco 360 Group joined Temu to build visibility for new brand of mops and buckets
Eco 360 Group spent 40 years building Eco Bag into one of the United Kingdom’s best-known recycled bin liner brands. Now, the Huddersfield cleaning products business is hoping to do the same for MACROMAX, its range of mops, buckets, and sco
ChannelX · Published 10/22/2026, 15:46TikTok Shop star ratings and customer reviews convert sales
With the festive season approaching and an unprecedented increase of shoppers flocking to TikTok to search for gift inspiration, brands need to maximise the platform’s growth to drive sales. New research by Bazaarvoice, the platform connect
ChannelX · Published 10/22/2026, 13:00The ‘Always Out Generation’ – Young adults away from home most of the week
New research from InPost UK reveals a growing disconnect between the way young adults live and the way parcels are delivered. Almost half of 18–30-year-olds surveyed are away from home during traditional 9am–5pm delivery hours at least four
ChannelX · Published 10/22/2026, 04:09Beyond the Product Feed – How Marketplace Partnerships Drive Category Growth
There’s no question that strategic alliances between retailers and marketplace partners deliver better outcomes for both customers and the businesses. – It goes without saying that shared category expertise, customer insight and strategic p
ChannelX · Published 10/21/2026, 23:02Selling supplements on EU marketplaces from the UK: why your stock location matters more than your listing
UK supplement brands spend weeks on their EU listings. They translate titles, test images and research keywords for Amazon.de, bol or Allegro. Then the order leaves a warehouse in England, and the buyer waits for a parcel that must clear cu
ChannelX · Published 10/21/2026, 21:38
