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Fresh intelligence
Agentic commerce: The infrastructure is ready for AI agents. Is your store?
With the holidays approaching, check these signals to assess your AI readiness (and check it twice).
Retail Dive · Published 10/26/2026, 17:00Walmart welcomes external AI agents — with some guardrails
The mass retailer is focused on transparency and customer control with a new AI agent profile feature and updated agent terms.
Retail Dive · Published 10/23/2026, 00:14Why customers are fed up with AI chatbots
Few things will cause a customer to immediately request — or demand — a live agent like a bot that misunderstands them.
Retail Dive · Published 10/22/2026, 22:18
