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October 28 E-commerce Morning Brief: Tmall Double 11 Food and Fresh Produce 260 Brands Double; AliExpress Teams Up with Wildberries

Raise Cuts Chargebacks 45% and Nearly Ends Manual Fraud Reviews

Gift card exchange Raise cut its chargeback rate by 45%, from 0.53% to 0.29%, and reduced the share of orders needing manual review from as much as 18% to 0.25%, fraud platform Sardine said in a customer case study. Gift card marketplaces c

Block’s Dessa Fixes the Conversation, Not the Checkout

Voice commerce has faced the same obstacles for a decade, including turning spoken requests into accurate orders, verifying customer identity and completing payments without delays. In 2016, PYMNTS CEO Karen Webster wrote about the potentia

Cornell prevails on DEI hiring lawsuit after judge finds plaintiff ‘had no intention of reentering academia’

The judge in the case managed to sidestep arguments about DEI-based discrimination, which have gained some traction in the federal court system.

Gas Price Relief Lifts Consumer Confidence Despite Lingering Inflation Concerns

Consumer confidence rose to its highest level since June as the price of gas eased in October, The Conference Board said in a Tuesday (Oct. 27) press release. This change was indicated by a 7.5-point increase in The Conference Board’s Consu

Google: Disabled Discover Clicks Were A Bug In An Experiment via @sejournal, @MattGSouthern

Rajan Patel wrote on X that disabled source clicks on Google Discover AI summaries were a bug in an experiment that has been turned off. The post Google: Disabled Discover Clicks Were A Bug In An Experiment appeared first on Search Engine J

CarParts.com Integrates Klarna to Expand Checkout Options

CarParts.com has added Klarna’s full suite of payment options to its eCommerce site for automotive parts and accessories, Klarna said in a Tuesday (Oct. 27) press release. Now, at checkout, CarParts.com offers its customers Klarna’s options

UPS Credits Healthcare Customers For 6.7% Revenue Increase

UPS is crediting its healthcare and small business customers with an uptick in revenue as it prepares for a surge in holiday eCommerce demand. The delivery giant reported quarterly earnings Tuesday (Oct. 27) showing a 6.7% in overall revenu

YouTube tests reduced payment threshold for creators

The platform is experimenting with a cash-out option set at $20 rather than the current $100, which could open doors to more video producers.

Commercial Lending Moves Toward Continuous Underwriting

A commercial borrower’s finances keep changing after a loan is approved, as invoices are collected, inventory is purchased and payroll comes due. Continuous underwriting brings that activity into the purview of credit reviews. Payment recei

Coca-Cola Woos Price-Conscious Buyers as Affordability Pressure Mounts

Affordability is a concern in every market around the world, and The Coca-Cola Company’s efforts to address this need are working, CEO Henrique Braun said Tuesday (Oct. 27) during the consumer packaged goods (CPG) firm’s third quarter earni

Insurers Price Robots by the Day, Robotaxis by the Mile

Self-driving cars, humanoid robots and factory automation carry risks that standard auto, property and liability policies don’t usually cover. Insurers are now building a new line of business around machines that drive, move and decide on t

Security update: Offline token dates, new security features

On October 20, we asked all app devs to secure their app, and told you we'd share more before any security change takes effect. Here's what's new, and what you need to do. Offline access tokens The migration timeline for offline access toke

Migrate to expiring offline access tokens before January 1, 2027

Public apps still using non-expiring offline access tokens must migrate to use expiring offline access tokens before January 1, 2027 to remain listed in the Shopify App Store and continue accepting new installs. New client credentials acces

Amazon Business Debuts New Procurement Tools

Amazon Business has rolled out a pair of tools designed for procurement professionals. First up is Amazon Business Value Intelligence, which “quantifies cost savings, operational efficiency, and purchase compliance in a single, complete vie

JohnLewis.com turns 25

Marking 25 years since johnlewis.com first launched, the department store has invested in both its online platforms and physical shops to inspire and serve customers however they choose to shop. Over the past two decades, John Lewis has wor

Restrict Admin API access with an IP allowlist

You can now limit Admin API access tokens by IP address. When you add your servers' IP addresses to an IP allowlist in the Dev Dashboard, Shopify rejects GraphQL Admin API and REST Admin API requests that use your app's tokens from anywhere

Secure your app with network access rules in `shopify.app.toml`

You can now declare your app's external hosts and servers in a new [network_access] section of shopify.app.toml. Normally Shopify warns customers when they navigate to a URL ouside Shopify; declaring your external hosts skips this warning,

Translate & Adapt US/CAN Update: Auto-sync translations for up to 8 languages

For merchants in the United States and Canada, we've added automatic translation updates to Translate & Adapt. Until now, editing a product description or any other store content meant going back into the app to re-translate it yourself. As

SoFi Grows Deposits and Fees as Members Add Products

SoFi’s financial services business is gaining momentum even as interest rates move in a direction the company didn’t anticipate, according to the company’s third-quarter earnings call Tuesday (Oct. 27). The digital finance company added a r

Target overhauls Threshold home goods brand

The $3 billion private label has improved quality, merchandising and, in some cases, prices, and added more than 800 items to the assortment.

These 3 department stores need a good holiday

Kohl’s, J.C. Penney and — once again— Saks Fifth Avenue have a lot riding on this year’s shopping season.

Venmo results lift PayPal

The digital payments processor is benefiting from its peer-to-peer payment tool business after cutting 2,000 employee jobs.

Poundland faces growing insolvency risk as major shareholder rejects solvent rescue proposal

Poundland is reportedly facing a growing risk of insolvency after its major shareholder declined to back a solvent takeover proposal. The post Poundland faces growing insolvency risk as major shareholder rejects solvent rescue proposal appe