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Lixing, FDE Pre-Deployment Engineering

FORWARD DEPLOYED ENGINEERING

Work with the business team to deliver the system on-site.

FDE is pre-deployment engineering: engineers work close to real users, continuously addressing data, tools, processes, and adoption issues. The goal is not to conclude a demo but to build a hand-over-ready production capability.

Five phases, five clear decisions

Phases may be merged based on project size, but each step retains the responsible person, deliverables, and the decision to continue or not.

01 On-site diagnosis - Confirm the problem worth solving

Interview business personnel, observe task paths, and sample inputs and outputs. Deliver a problem map, data conditions, and candidate scenarios; the client confirms the first problem, the business owner, and the current baseline.

02 Joint blueprint - Lock scope and boundaries

Define roles, system connections, data flows, human confirmation points, and metrics. Deliver the implementation blueprint, dependency list, and acceptance plan; both parties confirm what is included and excluded in this phase.

03 Verifiable pilot - Validate with real samples

Connect necessary data and tools in an authorized test environment, inviting real users to complete full tasks. Deliver a runnable version, evaluation records, and issue list; decide to proceed, narrow, or stop based on evidence.

04 Production deployment - Ensure exceptions have a home

Prepare permissions, monitoring, capacity, release, and rollback. Deliver the production version, operations manual, and acceptance records; business and technical leads jointly confirm the go-live conditions.

05 Ongoing operations - Transfer capability to the organization

Review usage, quality, costs, and business metrics; update knowledge and evaluation samples. Deliver an improvement plan, training, and handover materials; clarify the system owner within the enterprise and the investment for the next cycle.

Technology, business, and decision-making cannot be absent

The FDE team performs the agreed engineering work; the client retains responsibility for business rules, data authorization, and key decisions.

Client business owner

Confirm goals, priorities, resources, and acceptance conclusions. Responsible for resolving cross-department dependencies and deciding which processes can be automated and which must remain manual.

Business experts and trial team

Provide normal and abnormal samples, explain rules, and participate in prototype testing. Feedback must correspond to specific tasks, inputs, and results for reproducibility and correction.

Client IT, data, and security team

Approve environment, accounts, and interface access; explain data scope, retention constraints, and release process; participate in permissions, security, operations, and handover checks.

FORMWEFT collaboration team

Organize issue clarification, advance product, AI, integration, and experience engineering, record dependencies and risks, and convert implementation results into verifiable outcomes and documentation.

Clarify Cooperation Boundaries in Advance

Specific arrangements are subject to the project scope and delivery agreement confirmed by both parties.

Is on-site presence required throughout?

Not necessary. Arrange on-site, remote, or hybrid collaboration based on business observation, interface collaboration, and security requirements. On-site frequency, participant roles, and response windows are confirmed in the project scope.

What if requirements change during the process?

Record the reason for change, newly added scope, and its impact on timeline, resources, risks, and acceptance. After confirmation by the responsible person, it enters the plan; unconfirmed changes are not mixed into the committed delivery.

What if the pilot results fall short of expectations?

First distinguish whether the issue lies with insufficient data, task definition, model capability, system integration, or usage habits. Adjust scope or stop based on evaluation evidence; do not use more elaborate demos to mask infeasibility.

Can the client maintain the system themselves after the project ends?

Deliver configuration or code, dependency documentation, operations manual, and training as agreed. Third-party accounts, licenses, rights to materials, and the scope of ongoing maintenance are clarified before the start.

Shouheng, AI governance and trusted boundaries

Arrange a Prepared Requirement Conversation First

Explain the most important business blockers, relevant teams, and expected timeline. No need to upload internal sensitive materials in the initial submission.